Privacy Policy
Waqoo, Inc. (hereinafter referred to as "Waqoo") complies with laws, regulations, and guidelines related to the protection of personal information, and handles personal information in its possession safely and appropriately in accordance with its "Information Security Management Regulations" and "Privacy Policy".
When you provide us with personal information, we ask that you agree to and understand our Privacy Policy.
1. Definition of Personal Information
(1)Personal information is information about an individual, such as an address, name, telephone number, e-mail address, etc., that can be used to identify the individual by text, image, voice, etc. Personal information is information about an individual, such as an individual customer, business partner, or employee.
(2)The personal information we handle also includes the following
①Name, address, telephone number, date of birth, e-mail address, credit card number, place of employment, family structure, housing situation, and other "attribute information" entered by the customer in the Company's prescribed application form (including the input screen) (including any changes to such information that the Company learns of through notification from the customer after the transaction has commenced) (including any changes in such information that we become aware of after the transaction has commenced, for example by receiving notification from you).
②Contract Information" including the type of individual contract, order date, product name, purchase amount, number of payments, installment payment fee (in case of installment payment), monthly payment amount and payment method.
③Transaction Information" regarding the balance of payments, repayment status, history, and details of negotiations between the customer and the Company or its group companies after the start of payments. (These are basic information that identifies individual customers and is necessary for us to conduct our business and conduct smooth transactions with our customers.)
*Customers can use the above①～③If you do not agree to provide us with your personal information, we may refuse to do business with you.
2. Purpose of use of personal information
The purposes for which we collect and use personal information are as follows. However, when the purpose of use is notified individually, it shall be in accordance with the purpose of use. Although registration and provision of personal information is voluntary, failure to register and provide the required items may result in the inability to receive our services.
■ Personal information related to the purchase and use of our products or services
・To provide information on our products and services
・To analyze acquired information such as browsing history and purchase history in order to advertise products and services that match your interests and preferences.
・To develop new services and improve existing services
・Products, rights, digital content or services (hereinafter referred to as "Products, etc.") of the Company and third parties (including financial products, etc.). (including financial products, etc.). (including financial products, etc.) of the Company and third parties (including the conclusion of contracts for the provision of services, etc.; the same shall apply hereinafter). The same shall apply hereinafter).
・Simplification of member registration and other tasks when using services that require member registration with the Company
・Notification of matters necessary for the operation of our site (including by e-mail and telephone).
・To advertise, promote, or solicit sales of products, etc. from the Company or its subcontractors (including by mail, e-mail, and telephone) by analyzing information such as browsing history and purchase history obtained.
・Sending email newsletters
・Packing and shipping of products, etc.
・Billing calculations and billing
(2) The provision of services such as points or coupons (hereinafter referred to as "points, etc."). Provision of
Posting of information submitted by purchasers of our products or users of our services
・Responding to various inquiries and after-sales service
・To research and analyze acquired information such as browsing history and purchase history as marketing data and develop new services To develop new services
・To analyze the acquired information such as browsing history and purchase history and prepare statistical data for our use or for our group companies and business partners.
・Execution of entrusted operations when entrusted by other business entities, etc. to handle personal information
・Exercise of rights and performance of obligations under contracts, laws, etc.
・Consideration of business alliances
■ Personal information related to business partners
・To conduct business negotiations and related communications
■ Personal information of those who contact us
・Appropriate response to inquiries and consultations
Improvement of the Company's customer service attitude, including requests for cooperation in satisfaction questionnaires for the above consultation services, etc.
■ Information on prospective employees (including informal offers, job offers and internships)
・Provide information and contact prospective employees, including interns
・employment screening
・Offer Management
・Consideration of assignments, etc. after formal entry into the company
・To analyze the behavioral history of prospective employees, such as whether or not they participated in interviews, in order to consider and determine the next recruitment policy and method.
■ Employee Information
・Employee Management
■ Retiree Information
・Providing information to retirees and payment of retirement benefits and pensions
■ Information on applicants for disclosure, etc. and complaints and consultations regarding personal information
・Response to disclosure of personal information (disclosure of purpose of use, disclosure, correction, addition or deletion of personal information subject to disclosure, suspension of use, deletion and suspension of provision to third parties)
3. Appropriate acquisition of personal information
When acquiring personal information, we will specify and disclose the purpose of use as much as possible before acquiring the information in an appropriate manner.
4. Management of personal information
(1)We will use or provide personal information only to the extent necessary to achieve the specified purposes of use and handle it appropriately. Illegal (2) We will not use personal information in a manner that may encourage or induce illegal or unjust acts.
(2) Except for exceptions set forth in laws and regulations and "7. Provision of Personal Information to Third Parties," in principle, personal information will not be disclosed or provided to third parties without the permission of the individual.
(3) We will endeavor to process personal information accurately. However, the person providing the personal information shall be responsible for ensuring that the content of the provided personal information is accurate and up-to-date.
(4) In order to prevent the leakage, loss, or damage of personal information, we have taken the following data security measures.
・Establishment of a person responsible for the management of personal information
・Maintenance of rules and regulations regarding the handling of personal information
・Methods of handling personal information when acquiring, using, or storing personal information, and reporting and communication systems in the event of a potential leakage, etc.
・Confidentiality agreements with employees and training for employees
・Supervision of contractors when the handling of personal information is outsourced
・Access control to equipment capable of handling personal information (including mechanisms to protect against unauthorized access from outside)
・For some personal information stored in the cloud service, confirm that the security management status of the cloud service provider is of a sufficient level, based on the cloud service provider's security white paper.
5. Advertisements to be placed
(1) Display of Google AdSense ads
This site contains Google AdSense advertisements.
Third-party distribution providers, such as Google, use cookies cookies to serve ads based on your past visits to our site and other websites. advertising cookies cookie enables Google and its partners to serve you relevant advertisements based on information about your visits to our sites and other sites.
You can disable personalized ads in your ad settings (or visit www.aboutads.info to disable cookies from third-party distributors used for personalized ads). cookies used for personalized ads).
In addition, if you have not disabled third-party ad serving, cookies from third-party ad-serving providers and ad networks may be used when serving ads. cookies may be used to serve ads.
Third-party distribution providers and advertising networks commissioned by the sites we operate
・Genie, Inc.
https://geniee.co.jp/optout.html
・Yahoo Japan Corporation
https://about.yahoo.co.jp/docs/info/terms/chapter1.html#cf2nd
or
https://btoptout.yahoo.co.jp/optout/index.html
・popIn, Inc.
https://www.popin.cc/home/advertiser.html
・AJA Corporation
You can disable cookies used in the placement of personalized ads (if your distributor or ad network offers this feature) by visiting the above website. Alternatively, you can visit www.aboutads.info You can disable the cookies used by third-party ad-serving providers to serve personalized ads (if the serving provider or ad network offers this functionality) by visiting cookies used by third-party distributors to serve personalized ads.
(2) Use in Facebook Custom Audience
We use Facebook Custom Audience for our advertising activities. When we use Custom Audience, we provide Facebook with a hashed version of the email addresses we receive from our customers. The hashed data is deleted immediately after verification with Facebook users.
https://www.facebook.com/business/help/459892990722543
(3) Use in Line audience
Our company conducts advertising activities using the audience function of Line. When using the Audience function, we provide Line with hashed data of email addresses or phone numbers provided by our customers.
(4)Use in Google Personalized Advertising (Customer Match)
We use Google Personalized Ads (Customer Match) for our advertising activities. Google personalized ads (Customer Match). The hashed data will be deleted immediately after verification with Google users.
https://support.google.com/google-ads/answer/6334160?hl=ja&authuser=1&ref_topic=6296507
6. Procedures for disclosure, correction and suspension of use of personal information
If you wish to disclose, correct, or discontinue the use of your personal information, please contact the "Personal Information Customer Service Center" below. We will respond to your request after confirming your identity. Please note that you may be asked to submit identification documents to confirm your identity.
*Fees for disclosure
If the notification of the purpose of use of personal information or the disclosure of personal information requires a large amount of work, we may charge a fee based on the amount of work. In such cases, we will estimate the fee and contact you in advance.
7. Provision of Personal Information to Third Parties
In principle, we do not disclose or provide personal information to third parties without the permission of the person concerned. However, we may provide personal information without your permission in the following cases
(1) General provision to third parties
・When disclosure or provision is required by law
・When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual.
・When it is especially necessary to improve public health or to promote the sound growth of children and it is difficult to obtain the consent of the individual concerned.
・When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the individual is likely to impede the execution of such affairs.
・When the business operator handling personal information is an academic research institution, etc. to which personal information is provided, and the provision of said personal information is unavoidable for the publication of the results of academic research or for teaching
・When all or part of the handling of personal information is outsourced within the scope necessary for the achievement of the purpose of use
*In this case, we will enter into a contract that obliges us to manage personal information appropriately to prevent leakage or misuse of personal information.
・Other cases permitted by laws and regulations
(2)Other
For the purpose of various advertisements, we may provide hashed data of names, addresses, telephone numbers, and e-mail addresses received from customers to third parties. For details, please refer to "5. for more details.
8. Contact for complaints and inquiries regarding the handling of personal information
Please direct any complaints or inquiries regarding the handling of personal information to the following address. We do not belong to any authorized personal information protection organization.
If you request that you no longer wish to receive product and other information from us based on the information you have provided, we will promptly stop sending you such information.
【Personal Information Customer Consultation Service】
Waqoo Corporation Customer Personal Information Officer
tel. 0570-077-667
Hours: 10:00 a.m. to 6:00 p.m. weekdays only except Saturdays, Sundays, national holidays, and year-end and New Year holidays
Location : 2-14-1, Kamiuma, Setagaya-ku, Tokyo
*For personal information other than that of our customers, please contact us at the following address.
tel. 03-6805-4600
Business Operator Handling Personal Information / Management Officer
Waqoo, Inc.
2-14-1, Kamiuma, Setagaya-ku, Tokyo
Representative Director Bumpei Samata
Administrative Manager, Waqoo, Inc.
＜Disclaimer＞
・When you are transferred to other sites from our site by links, banners, etc., we are not responsible for the information services, etc., provided on those sites.
・While we make every effort to ensure that the content and information on our website is as accurate as possible, there may be cases where the information is out of date or incorrect.